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Tennessee State University

Digital Ticketing Guide

Digital Ticketing Guide

All tickets and parking for TSU Athletics events will be digital and can be accessed through a mobile device to improve security, reduce the risk of ticket fraud and offer added convenience. One of the reasons for converting to digital/mobile tickets is to provide synergy at Nissan Stadium as digital tickets have been used at the point of entry since 2018.

Tickets can be managed directly through the TSU Tigers Account Manager .  Using the TSU Tigers Account Manager, fans can:
  • View tickets or parking on a mobile device
  • Transfer  tickets or parking to friends and family
  • Update account information
The easiest way to manage tickets or parking is through the TSU Tigers app! Download the app now on the App Store and Google Play.

Fans should add tickets and parking to Apple Wallet or Google Wallet accounts before leaving home to avoid any WiFi connectivity on or near campus. Ensure that the mobile device is charged, and turn the screen brightness to its highest level prior to scanning at the gate or parking lot. 

For fans who do not know their password or are logging into the TSU Tigers Account Manager for the first time, click on "Forgot Password?"
Have questions? Feel free to call (M-F, 9:00a.m. - 4:30 p.m.CT) or email TSUTIX@TNSTATE.EDU.
 
Accessing your TSU Tigers Account:
To access an account, launch the official TSU Tigers mobile app. In the bottom right corner select, "Tickets".  Log in using your email address and password associated with your My Titans Account or your Ticketmaster account login name and password.

Fans can also visit a TSU Tigers Account on a mobile device or desktop web browser.
 
 Accessing Tickets
Viewing Mobile Tickets:
Once logged in on a mobile device, select an event to view.
  • 1. Tap VIEW BARCODE on the individual ticket to display the barcode before arriving at the venue. Swipe to view additional tickets.
  • 2. Add each ticket to Apple Wallet or Google Wallet. This allows for easier mobile entry into the venue. PLEASE NOTE: SCREENSHOTS OF TICKETS WILL NOT SCAN AT THE GATE AND WILL NOT ALLOW ENTRY!
  • 3. All valid digital tickets will display a moving barcode OR a hold near reader (tap-n-go) icon.
 
 Viewing Tickets
Transferring Tickets:
Once logged in on the mobile device or desktop web browser, select an event to transfer.
  • 1. Select TRANSFER.
  • 2. Select the seats to transfer and then tap "TRANSFER TO."
  • 3. Select a recipient from the mobile phone contact list or manually enter a recipient.
  • 4. Select TRANSFER to finalize the ticket transfer.  
  • 5 The transfer recipient will receive an email or text message instructing them to accept the ticket offer. If they do not already have a TSU Tigers account, they will need to create one to accept the ticket offer.
 
Transfer Tickets
 
Digital Parking Pass Info:
Now that you are versed in digital ticketing – good news – digital parking is the same process.
As a reminder, the easiest way to manage to park is through the Official TSU Tigers Athletics app! Download the app now on the App Store and Google Play.
A mobile device will also operate as a parking pass on game day! Fans should add parking to Apple Wallet or Google Wallet before leaving home to avoid relying on WiFi connectivity on campus. Ensure that the mobile device has a good charge and turn the brightness to the highest level prior to scanning at the gate. 
Below are helpful screenshots to view a digital parking pass. TSU Tigers Athletics encourages fans to have the digital parking pass readily available to scan at the entrance of the designated lot for ease of entry and traffic flow.
 
 Parking Info
 
 
Before arriving at the venue to access the event, here are some tips to help expedite gameday entry:
  • Access tickets through the TSU Tigers app or a TSU Tigers Account Manager account at least 48 hours prior to the event.
  • Add tickets to Apple Wallet or Google Wallet.
  • Make sure the mobile phone is fully charged.
  • Have the ticket displayed and ready to be scanned before entering the venue. It is recommended that fans send each guest their own individual ticket if the party is arriving separately. If there are multiple tickets on an account for the group, swipe left on the barcode after scanning to access the additional tickets.
  • Reference the seat location on the ticket to access seat(s).
  • Turn the screen brightness to its highest level for easier scanning.